GDPR

GDPR - Privacy Policy

OLY Europe B.V processes personal data in accordance with the General Data Protection Regulation (GDPR). The purpose of this privacy policy is to ensure that OLY Europe B.V handles personal data in accordance with the EU GDPR, which came into effect on May 25, 2018. By choosing to contact OLY Europe B.V and actively initiating a business relationship, you accept our privacy policy and consent to the processing of your personal data. You also agree that OLY Europe B.V may use your personal data to provide you with ongoing information and offers related to our business. You can rest assured that OLY Europe B.V handles your personal data securely and never processes your data in ways you have not agreed to. Our goal is to comply with all applicable laws and regulations regarding data protection. This policy is adhered to by all employees of OLY Europe B.V.

What constitutes personal data?

Personal data is any information that can be used to identify an individual. Examples of personal data that OLY Europe B.V may store include:

  • Personal identifiable information:
    • Name
    • Billing & delivery addresses
    • Email addresses
    • Mobile and telephone numbers
    • Payment information
  • Indirect identifiable information:
    • Your workplace
    • Your job title
    • Photos
    • Login details and settings for managing OLY Europe B.V systems
    • Cookies
    • Google Analytics

How is personal data collected?

Your personal data is provided to us either directly or indirectly when you contact OLY Europe B.V via phone, email, letter, website, sales visits/contacts, social media, or at various events. In some cases, we may collect additional personal data from public sources such as population registers, credit reference agencies, or other publicly available sources. By contacting OLY Europe B.V in a professional capacity, you confirm that you have the right to represent your company and commit to our terms for services and products. When adding others, such as colleagues, you confirm that you are authorized to share their data for processing according to our privacy policy.

What happens to your personal data?

OLY Europe B.V stores all necessary personal data to fulfill agreements and contracts, identify customers, and maintain our business relationship. We use your personal data to effectively provide, manage, bill, and improve our services and products. Additionally, we may use your contact information to provide information about offers, news, or satisfaction surveys. If you do not wish to receive such information, you may unsubscribe at any time or contact us directly.

How long will my personal data be stored?

We will store your personal data as long as it is necessary for the purposes outlined above. OLY Europe B.V complies with legal requirements such as the Accounting Act, which mandates the retention of certain data. Personal data may also be retained longer if required for legal reasons, such as ongoing legal proceedings.

Will my personal data be shared with others?

OLY Europe B.V will not share your personal data with third parties except for partners or suppliers who assist us in fulfilling contracts or if required by law.

Payment via Klarna

To offer Klarna's payment methods, we may share personal information with Klarna, including contact details and order information, to allow Klarna to assess payment options. Klarna processes personal data according to their privacy policy.

Google Analytics

As we use Google Analytics, personal data may be transferred and stored on Google servers worldwide. Google may also transfer personal data to third parties when required by law or when third parties process data on Google’s behalf.

Cookies

Cookies are small data files stored in your browser when visiting a website. OLY Europe B.V uses cookies to enhance the user experience and analyze website traffic. Information about cookie usage and consent is provided when you visit our website.

Where is my personal data processed?

OLY Europe B.V strives to process personal data within the EU/EEA, but it may occasionally be processed outside of this area by third-party providers. We always take the necessary steps to ensure that your data is treated with the same level of protection as required within the EU/EEA.

Your rights

You have the right to request access to the data we have about you once per year. You can also request corrections or deletion of data that is no longer necessary for the purpose it was collected. However, legal obligations may prevent us from deleting some information, such as accounting or tax records.

Contact OLY Europe B.V regarding GDPR

If you believe that OLY Europe B.V is processing your personal data incorrectly, we encourage you to contact us at support@olyeurope.com with the subject line “Attention: Data Protection Officer” or send a letter to:

OLY Europe B.V
Weena 690
3012 CN Rotterdam
Netherlands

Please include a signed request and a copy of an identity document when making such requests. You can also contact your local data protection authority if you have concerns about our handling of your personal data.

Changes to Data and Privacy Policy

We may update this privacy policy from time to time. The most recent version will always be available on our website.

Last updated: 2024-10-01